Shipping policy

Free Shipping Guidelines

We offer FREE 2-4-day domestic shipping on our cable products with USPS Priority or First Class Service, depending on parcel size. We also offer low cost flat rate DHL Worldwide Express Courier Service, FedEx International Priority, USPS Priority International, or USPS First Class International (depending on parcel size and value) for all deliveries outside of the United States. USPS First Class and Priority delivery times vary by location. DHL Worldwide Express is typically a 3- 7-day delivery cycle. FedEx International Priority is typically a 1-3 business day delivery. Both DHL and FedEx International clear Customs in a more expedited manner. International delivery timeframes can vary, but we will always provide you with tracking details, so you know when to expect your order.

Cable Shipping Terms

Most of our Classic Series cable models are in stock and will typically ship the same or next business day. Same day shipping requires orders to be placed before 12:00 P.M., PST.

SE Series, e and ePlus Series, and Statement Series models are built to order, and typically require 2-5 business days to process the order, assemble the cables, and ship. If the audiodharma or Fry Corder Cable Conditioning options are selected, burn-in time for the Cable Cooker or Fry Corder devices is added to this timeframe.

Component and Speaker Shipping Terms

We offer FREE domestic shipping on all of our component offerings, with the exception of Spendor speakers, using either UPS or FedEx Ground service. Spendor shipping rates are calculated at the time the order is placed with one of our audio experts. Contact us for more details on this. In-stock components will ship from our location in San Diego. Components not stocked at our facilities, or out of stock will drop-ship from our suppliers directly to you. In either case, shipping timeframe for components is 1-3 business days, plus 1-5 business days in transit with the courier service. High value components will ship with a signature required, unless specified otherwise by the purchaser in the notes section at checkout.

For cable or component shipments, any exceptions to these delivery timeframes due to backorders, or other delays will be disclosed promptly after an order is placed. Customers will have an option to cancel for an immediate refund if any delay is considered unacceptable.

Additional time is frequently required for shipments to APO/FPO addresses.

International Shipments

Customers worldwide can purchase products directly from our website. Our International distributors can supply certain Audio Art Cable products and models directly, in select countries. Please contact Audio Art Cable if the distributor in your region does not stock a model you would like to purchase, and we will do business directly with you.